FAQs

frequently asked question
1. What is die-cast aluminum cookware?

Die-cast aluminum cookware is made using high-pressure die-casting, where molten aluminum is shaped into cookware. This process results in durable, lightweight, and thermally efficient cookware.

2. Can I use the cookware on different stove types?

Yes, our cookware is compatible with GAS, Induction, Electric, and Ceramic stoves, thanks to its induction bottom.

3. Is the nonstick coating safe?

Yes, the nonstick coating used is FDA, LFGB, and SGS certified, ensuring it is free from harmful chemicals like PFOA, cadmium, and lead.

4. How should I care for the nonstick surface?

To extend the life of the nonstick coating, use wooden or silicone utensils and avoid abrasive cleaning tools. Handwashing is recommended, but our cookware is dishwasher safe.

5. Is the handle removable?

Yes, the handle is designed to be removable, allowing for easy storage and oven use.

6. Is the cookware oven safe?

Yes, our cookware is oven safe. However, ensure you remove the handle before placing it in the oven.

7. What should I avoid when using my cookware?

Avoid high heat without food or oil, as it may damage the nonstick coating. Also, avoid using metal utensils to prevent scratches.

8. How should I clean my cookware?

Allow the cookware to cool before washing it with warm soapy water. It is dishwasher safe, but handwashing is recommended for longevity.

9. Can I use the cookware in the dishwasher?

Yes, our cookware is dishwasher safe, but to preserve its nonstick properties, we recommend handwashing when possible.

10. What do the certifications (FDA, LFGB, SGS) mean?

These certifications ensure that our cookware meets international safety standards and is free from toxic substances, making it safe for daily cooking.

11. How fast does the cookware heat up?

Due to its die-cast aluminum structure, the cookware heats quickly and evenly, reducing cooking time and energy usage.

12. Is the cookware scratch-resistant?

While the cookware is durable, it is not scratch-proof. Avoid using metal utensils or abrasive pads to prevent damage.

13. Can I use the cookware with metal utensils?

We recommend using silicone, wooden, or plastic utensils to prolong the life of the nonstick coating.

14. Does the cookware come with a warranty?

Yes, our cookware comes with a manufacturer’s warranty. Please refer to the warranty section on our website for details.

15. Can I cook at high temperatures?

While our cookware is designed to handle high heat, it's best to avoid cooking at maximum temperatures, especially on the nonstick surface, as it may deteriorate the coating over time. Medium heat provides optimal results and helps prolong the life of your cookware.

16. Do I need to use oil?

Though the nonstick surface allows for low-oil cooking, it’s recommended to use a small amount of oil or butter for better results and to maintain the nonstick properties over time. Avoid using aerosol cooking sprays as they may leave residue that affects performance.

17. Can I still use the cookware if there are scratches?

Light scratches won’t significantly affect performance, but deep scratches may compromise the nonstick properties. If you notice a lot of damage to the surface, it may be time to replace the cookware to ensure safe cooking.

18. Why do I face sticking issues?

Sticking may occur if the pan is overheated or if it's used without enough oil. It could also happen if the pan has not been properly cleaned. Ensure you are using medium heat and cleaning the pan thoroughly to avoid residue buildup. If the coating is worn out, it may be time to replace the cookware.